We at University
Alumni Travel Benefits (UATB) and
Resort Condominiums International,
LLC, and the family of companies owned by Cendant
Corporation, Our parent company (collectively referred to as "RCI," "We,"
"Us," or "Our") recognize the importance of protecting the privacy of
certain information or data collected about Our users, prospective users
or other customers (collectively referred to as "Users," "You," or
"Your"). This Privacy Policy discloses what information We gather, how We
use it, and how to correct or change it. At RCI, it is Our intention to
give You an understanding about how We collect Your information and the
use We make of it in the course of Our business.
Your California Privacy Rights
Under California Law, California residents have the right to
request in writing from businesses with whom they have an established
business relationship, (1) a list of the categories of personal
information, such as name, address, e-mail address, and the type of
services provided to the customer, that a business has disclosed to third
parties (including affiliates that are separate legal entities) during the
immediately preceding calendar year for the third parties' direct
marketing purposes, and (2) the names and addresses of all such third
parties. To request the above information, please e-mail us at: feedback@alumnitravelbenefits.com
or write to us at: UATB Customer Service, 9998 North Michigan
Road, Carmel, IN 46032 with a reference to California Disclosure
Information.
We will respond to such written requests within 30
days following receipt at the e-mail or mailing address stated above. If
we receive your request at a different e-mail or mailing address, we will
respond within a reasonable period of time, but not to exceed 150 days
from the date received. Please note that we are only required to respond
to each customer once per calendar year.
Information Collection &
Use
RCI collects two (2) types of information
about its Users: 1) personally identifiable information that users provide
through optional, voluntary registration on Our Web Sites ("Personal
Information"); and 2) aggregated (non-personally identifiable) information
("Aggregate Information") that RCI gathers through aggregated tracking,
mainly by tallying Web page views throughout Our Web Sites. Such
information enables Us to tailor Our content to fit Our Users' needs
better and to help Our advertisers understand Our audience.
RCI also collects general business information relating to employees,
contractors, shareholders, resort managers and other individuals. However,
this privacy policy does not outline in detail the use of contractor and
employee information.
RCI only collects Personal Information that is necessary for business
purposes. We collect Personal Information by specifically requesting it
from You. Generally this occurs when You enroll in an RCI Exchange
Program, register on one of Our Web Sites, request information from Us,
participate in activities on Our Web Sites, such as promotional offers and
sweepstakes. At such times, you give contact information such as name,
postal address, e-mail address, and telephone number. When You purchase
products and/ or services from Us, we will note, for example, your contact
information, credit card information, the type of services or products
ordered or purchased, and the date of the order or purchase. When other
information such as, gender, age range, number of children, and product
and/or service preferences, and related transactional information You may
provide to us by any means, including but not limited to through Our
Web-sites and through third parties, by e-mail, telephone, fax or mail, is
associated with Personal Information, this other information also becomes
Personal Information for purposes of this Privacy Policy. Personal
Information does not include the name, title or business address or
telephone number of an employee of an organization, or the name, address
or telephone number of a person that is available in a public telephone
directory.
Usage tracking
Use of Internet Protocol ("IP")
Addresses. An IP address is a unique number that is automatically
assigned to Your computer whenever you're surfing the Internet so that
Your computer can be identified by the main computers, known as "Web
servers," that "serve up" Web pages. This allows Us to identify and gather
general information and data about You, such as the Web pages You view.
RCI collects IP addresses for the purposes of system administration, to
report aggregated information to Our business partners, and to audit the
use of Our Web Site. When Users request pages from RCI's Web Sites, Our
servers log the Users IP addresses. We do not normally link IP addresses
to anything personally identifiable, which means that a Users session will
be logged, but the User will remain anonymous to Us. We can and will use
IP addresses to identify a User when We feel it is necessary to enforce
compliance with Our Web Site terms of use or terms of service or to
protect Our service, site, Users or others.
Use of Cookies What are cookies? Cookies are small pieces of
information that a Web site sends to Your computer for record-keeping
purposes, which information is stored in a file on Your computer. Cookies
make Web-surfing easier for You by saving Your preferences so that We can
use the saved information to facilitate Your use of Our Web site when You
return to the site. Cookies do not tell Us Your individual identity unless
You have chosen to provide it to Us, nor does Your accepting a cookie in
any way gives Us access to Your computer. We never save passwords or
credit card information in cookies. The use of cookies is an industry
standard, and as such, You'll find that most major Web sites use them.
By showing how and when Users use a site, cookies help Us see which
areas are popular and which are not. Many improvements and updates to the
site are based on such data as total number of visitors and pages viewed.
This information is most easily tracked with cookies. We use the
information from cookies to provide services better tailored to Our Users'
needs.
Most cookies expire after a defined period of time, or You can delete
Your cookie file at any time. Most browsers are initially set up to accept
cookies. You can reset Your browser to refuse all cookies or indicate when
a cookie is being sent. However, note that some parts of RCI's services
will not function properly or may be considerably slower if You refuse
cookies. For example, without cookies, You will not be able to set
personalized preferences, and/or may have difficulty completing marketing
transactions.
RCI have two (2) primary uses for its cookies. First, We use them to
specify a user's preferences. For example, users can specify keywords
across several categories or markets so You don't have to tell Us
repeatedly about Your travel preferences. Second, We use cookies to track
users Web site usage trends and patterns. This helps Us understand Our
users needs better and improve areas of RCI's services that Our Users find
valuable. While both of these activities depend on the use of cookies, You
have the option of disabling the cookies via Your browser preferences.
You may occasionally get cookies from Our advertisers. RCI do not
control these cookies and these cookies may not follow the rules we have
set for our own cookies. The use of advertising cookies sent by
third-party servers is standard in the Internet industry.
Uses Of Personal Information
As a general rule, RCI does not, and will not, do the
following with Your Personal Information: (1) sell or rent Your Personal
Information; (2) use the Personal Information We collect and store to make
decisions about granting or extending consumer credit unless You submit a
separate credit application and authorize Us to use or disclose this
information; or (3) act as a consumer reporting agency, or furnish
information about any User's credit worthiness, credit standing, credit
capacity, character, general reputation, personal characteristics or mode
of living to any consumer reporting agency.
We will use and disclose Your Personal Information to others as stated
in this RCI Privacy Policy. We may use Personal Information in many ways,
including sending You information on products and/or services, special
deals, promotions. We may share your Personal Information with third
parties so that these third parties can send you promotional materials. We
may use Personal Information to complete transactions requested by you
(such as your purchase of a product or service offered on Our Web sites),
or to send You administrative communications either about Your membership
with us or about features of our Web sites, including any future changes
to this Privacy Policy. We may use Personal Information to notify
sweepstakes winners and award prizes, to monitor site traffic or
personalize the site, and to send emails. We also use Your Personal
Information for internal quality assurance purposes.
We may supplement the Personal Information you submitted to us with
information from third party sources. For example, We purchase marketing
data from third parties and add it to our existing user database, to
better target our marketing and to provide pertinent offers in which We
think you would be interested. When we associate this information with
Personal Information you have provided to Use, this other information also
becomes Personal Information for purposes of this Privacy Policy.
Usually, RCIand RCI's business partners use Your information to operate
the Web Sites and to deliver services. RCI also use Your information to
inform You about other products and/or services available from RCI.
Information Sharing and
Disclosure
As a general rule, We will not disclose Your Personal
Information that you submit to Us in a manner that connects You with the
Personal Information, except when We have Your permission or under special
circumstances, such as when We believe in good faith that the law requires
it or under the circumstances described below. The following describes
some of the ways that Your Personal Information may be disclosed.
Business Partners &
Sponsors: RCI provides Personal Information to resort
operators in order to facilitate a booking that You have requested or to
generate leads to timeshare developers in connection with their offers to
sell timeshares to You. Otherwise RCI does not routinely disclose Personal
Information, except where it is necessary to provide you with a service
that You have requested such as (1) to make bookings for your travel with
airlines or (2) to respond to Your inquiry for further information about
mini-vacations at resorts (which are offered by timeshare developers),
where a tour of the resorts is either required or requested of You by the
timeshare developers. RCI may also disclose some or all of Your Personal
Information to business partners or sponsors. Many promotions offer
opportunities to request additional information from sponsors. By
requesting such information, You give RCI permission to transfer Your
Personal Information to the sponsor so they can fulfill Your request.
Third Party & Aggregate Data
: From time to time, You may be offered the opportunity to receive
materials or special offers from third parties. If You opt to receive
information from these third parties, RCI will share Your name, e-mail
address and other Personal Information with such third parties. Under
confidentiality agreements with third party service providers, RCI may
match Personal Information with third party data. Also, RCI may keep track
of what portions of the Web site users are visiting and other user
statistics, and aggregate this information to help Us create a better
experience for users of Our Web site. This is done in order to describe
Our viewers and services to prospective partners, advertisers, and other
third parties, and for other lawful purposes.
Other: RCI may disclose
Personal Information and/or account information if required to do so by
law, court order or as requested by a governmental or law enforcement
authority or in special cases when We have reason to believe that
disclosing this Personal Information is otherwise necessary or advisable
(regardless of whether You have "opted out" from having Your Personal
Information shared). Situations may include: to perform, maintain or
enforce contracts formed between Us and our members and/or customers, to
protect the rights or properties of RCI, Our members or others, or when We
have reason to believe that disclosing the information is necessary or
advisable, including but not limited to, the following situations: to
identify, contact or bring legal action against someone who may be
violating RCI's terms of use or terms of service, or may be causing or
threatening to cause injury or damage to or interference with (either
intentionally or unintentionally) any of RCI's rights or properties, or
the rights or properties of RCI's employees, or customers ,other RCI
users, or anyone else that could be harmed by such activities. Further,
RCI may disclose Personal Information or access account information for
administrative and other purposes that We deem necessary, in Our sole
discretion, to maintain, service, and improve Our Web site, information,
products and/or services.
How can You control the usage of Your
Personal Information?
In case You change Your mind about Personal
Information that you have provided to us, or some Personal Information is
out of date, is inaccurate, or otherwise changes (such as Your zip code or
e-mail address), We will try to provide a way to correct, update, or
remove such Personal Information that You give Us, as further described
below. We also give You the opportunity to control the communications We
direct to You by offering. Users the opportunity to "opt out" of receiving
communications from RCI and/or having Personal Information shared with
parties outside RCI. If a User wishes to update, correct or otherwise
change Personal Information or objects to any usage provided herein for
any reason, he/she may e-mail the requested change to: feedback@alumnitravelbenefits.com
.
What happens when You link to a third
party Web site?
You should be aware that when You are on RCI's Web
Sites You could hyperlink or be directed to other Web sites that are
beyond Our control and/or outside Our service. For example, if You "click"
on a banner advertisement or a RCI search result, the "click" may transfer
You off the RCI Web Sites. Once you link to a third party web site and
leave our Web Site, your interaction with these third party web sites will
no longer be governed by our Terms of Use or Privacy Policy. These third
party web sites may have separate privacy and data collection practices,
and security measures. These other Web sites may include Web sites of
advertisers, timeshare developers, resort operators, sponsors and partners
that may use RCI's logo as part of a co-branding agreement, although the
use of such logo(s) does not imply any endorsement by RCI of the material,
content, products, services or information on or at such sites or any
association with their operators. These other Web sites may send their own
cookies to users and members, collect data, or solicit personal
information.
RCI does not control such Web sites, and, therefore, is not responsible
for their contents or the hyperlinks or advertising they choose to place
on such Web sites; accordingly, your use of these third party sites is at
your own risk and are subject to the terms of use and policies set forth
at such sites. RCI's inclusion of hyperlinks to these third party Web
sites do not imply any endorsement of the material on such Web sites or
any association with their owners or operators. Given that we have no
control over such Web sites, RCI has no responsibility or liability for
the practices, policies and security measures implemented by such third
parties on their Web sites. We encourage you to contact these third
parties to ask questions about their terms of use, privacy practices,
policies and security measures before disclosing Personally Identifiable
Information on linked web sites. RCI's policy does not extend to anything
that is inherent in the operation of the Internet, which is beyond RCI's
control.
Please keep in mind that whenever You give out information online (for
example, via message boards or chat) that information can be collected and
used by people You don't know. While RCI strives to protect their Users'
Personal Information and privacy, We cannot guarantee the security of any
information You disclose online, and You disclose such information at Your
own risk.
How We secure Your Personal
Information from others using the RCI Web Sites?
The security of all information associated with Our
Users is an important concern to Us. We reasonable exercise care in
providing secure transmission of Your information from Your computer to
Our servers. Unfortunately, given that we do not control transmissions or
traffic over the Internet or through third party communication service
providers, we cannot guarantee or warrant the security of such
transmission or your Personal Information. Your use of the Internet and
our Web Site, including your transmission of Information to us, is at Your
own risk. Notwithstanding, once We receive Your transmission, RCI uses
industry standard efforts designed to safeguard Your Personal Information,
such as firewalls and Secure Socket Layers. However, "perfect security"
does not exist on the Internet.
YOUR ACCEPTANCE OF THESE
TERMS
By using Our Web Sites, You
signify Your agreement with RCI's Privacy Policy. IF YOU DO NOT AGREE WITH
THIS POLICY, PLEASE DO NOT USE OUR WEB SITES. RCI reserves the right, in
its sole discretion, to modify, alter or otherwise update this Privacy
Policy ("Revised Policy") at any time without prior notice. Such Revised
Policy shall be effective immediately upon posting, and shall govern your
rights and our obligations with respect to the use, disclosure and
protection of your Information as of such posting. You should check this
Policy periodically for, and read carefully, any such Revised Policy if
you are concerned about how your Information will be used and before
continuing on with your use of this Web Site. Your continued use of the
University Alumni Travel Benefits Web Site following the posting of
changes to these terms will mean You accept those changes.
|